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<title>support forum: Recent Posts</title>
<link>http://shoutlet.com/blog/forum/</link>
<description>support forum: Recent Posts</description>
<language>en</language>
<pubDate>Wed, 17 Mar 2010 21:55:46 +0000</pubDate>

<item>
<title>Jessi on "Tracking forwarded emails in Shoutlet"</title>
<link>http://shoutlet.com/blog/forum/topic.php?id=79#post-106</link>
<pubDate>Thu, 18 Feb 2010 20:47:47 +0000</pubDate>
<dc:creator>Jessi</dc:creator>
<guid isPermaLink="false">106@http://shoutlet.com/blog/forum/</guid>
<description>&#60;p&#62;1) If the images in an email are not loaded, and email wouldn’t mark as read; therefore would it also not show as forwarded? &#60;/p&#62;
&#60;p&#62;No, the activity of the email will register - clicks, social bookmarks, forwards, etc., just not that the email has been opened (if images are turned off).&#60;/p&#62;
&#60;p&#62;2) If an email were forwarded second hand—that is, forwarded once through Shoutlet “forward” button, then forwarded from there, it wouldn’t track in Shoutlet as forwarded, correct?&#60;/p&#62;
&#60;p&#62;Shoutlet will track that information, but it wouldn't break it down on to tier 1 forward to tier 2 forward, it will collectively show X number of forwards. &#60;/p&#62;
&#60;p&#62;3) If an email is forwarded via an email client’s forward function (not Shoutlet button) it would not track as fwd in Shoutlet, is that right? &#60;/p&#62;
&#60;p&#62;Correct.
&#60;/p&#62;</description>
</item>
<item>
<title>Jessi on "How can I prevent my Shoutlet emails from being caught in spam?"</title>
<link>http://shoutlet.com/blog/forum/topic.php?id=78#post-105</link>
<pubDate>Thu, 18 Feb 2010 20:02:27 +0000</pubDate>
<dc:creator>Jessi</dc:creator>
<guid isPermaLink="false">105@http://shoutlet.com/blog/forum/</guid>
<description>&#60;p&#62;Shoutlet has been white-listed with numerous email providers, but to ensure best deliverability with your own servers try the following steps:&#60;/p&#62;
&#60;p&#62;- Please make sure that the your email address is white-listed with your own server (this will help ensure delivery to your employees, investors, etc), and also the recipients server. Sometimes this can be a cause for spam, and may be the quickest fix.&#60;/p&#62;
&#60;p&#62;Please see the following link for more information.&#60;br /&#62;
&#60;a href=&#34;http://www.melbpc.org.au/faq/spamass.htm&#34; rel=&#34;nofollow&#34;&#62;http://www.melbpc.org.au/faq/spamass.htm&#60;/a&#62; &#60;/p&#62;
&#60;p&#62;Also, here is a helpful link for certain email programs and how to whitelist clients&#60;br /&#62;
&#60;a href=&#34;http://www.learnsteps4profit.com/whitelist.html&#34; rel=&#34;nofollow&#34;&#62;http://www.learnsteps4profit.com/whitelist.html&#60;/a&#62;&#60;/p&#62;
&#60;p&#62;-You could try white-listing the domain, so all @company name email addresses would be white-listed (for example, @shoutlet.com)&#60;/p&#62;
&#60;p&#62;-Lastly, you could try white-listing Shoutlet IP address. Email &#60;a href=&#34;mailto:support@shoutlet.com&#34;&#62;support@shoutlet.com&#60;/a&#62; to receive this information. &#60;/p&#62;
&#60;p&#62;Hopefully these white-list options will helps you and your recipients receive your emails.&#60;/p&#62;
&#60;p&#62;Also, here is a little background information on the different levels that emails can be caught as spam, so this may help explain why Charlene didn't even get the email in her spam folder. This also correlates to how it will appear in Shoutlet reporting.&#60;br /&#62;
Spam can be caught by a mail server before delivery, or by the e-mail client after delivery.&#60;/p&#62;
&#60;p&#62;If spam is blocked by a mail server before delivery, it will come up as a bounce (in this case the &#34;spam source blocked&#34; message, though that message can vary by e-mail server).&#60;/p&#62;
&#60;p&#62;If the spam is put into a spam box or flagged as spam by her e-mail client, it will NOT show up as a bounce.&#60;/p&#62;
&#60;p&#62;If you open a message in your spam box or copies it into a inbox and opens it, it will show up as opened as long as it has images enabled (so that the tracking pixel loads).&#60;/p&#62;
&#60;p&#62;If you feel the mail server is &#34;spam source blocking&#34; some e-mails and not others, Shoutlet has no control over that, and you would need to contact your mail administrator.
&#60;/p&#62;</description>
</item>
<item>
<title>Jessi on "Publishing Videos To Veoh"</title>
<link>http://shoutlet.com/blog/forum/topic.php?id=77#post-104</link>
<pubDate>Mon, 15 Feb 2010 17:47:36 +0000</pubDate>
<dc:creator>Jessi</dc:creator>
<guid isPermaLink="false">104@http://shoutlet.com/blog/forum/</guid>
<description>&#60;p&#62;As of February 15, 2010 Shoutlet users will no longer be able to publish videos to Veoh. Unfortunately we had to remove them from the Shoutlet distribution channel because the company is shutting down.
&#60;/p&#62;</description>
</item>
<item>
<title>kara08 on "How do I host a PDF in Shoutlet?"</title>
<link>http://shoutlet.com/blog/forum/topic.php?id=76#post-103</link>
<pubDate>Thu, 04 Feb 2010 23:11:46 +0000</pubDate>
<dc:creator>kara08</dc:creator>
<guid isPermaLink="false">103@http://shoutlet.com/blog/forum/</guid>
<description>&#60;p&#62;PDFs are now supported by the Shoutlet platform. Uploading a PDF into Shoutlet allows you to link directly to the PDF from emails, etc. &#60;/p&#62;
&#60;p&#62;To upload, click &#34;manage files&#34; from the main dashboard. Select &#34;PDF&#34;, choose file, and upload.&#60;/p&#62;
&#60;p&#62;Once uploaded, click &#34;view&#34; to the right of your desired PDF in the list of files. You will see a pop-up screen with a Shoutlet permalink URL. This permalink can be used in emails and on the web to share downloadable PDFs with your readers and website visitors.&#60;/p&#62;
&#60;p&#62;This is a great option for sharing brochures, menus, forms, etc.
&#60;/p&#62;</description>
</item>
<item>
<title>kara08 on "Why isn't my Shoutlet password working?"</title>
<link>http://shoutlet.com/blog/forum/topic.php?id=75#post-102</link>
<pubDate>Thu, 04 Feb 2010 23:00:24 +0000</pubDate>
<dc:creator>kara08</dc:creator>
<guid isPermaLink="false">102@http://shoutlet.com/blog/forum/</guid>
<description>&#60;p&#62;Remember that Shoutlet passwords are case sensitive. &#60;/p&#62;
&#60;p&#62;Having further trouble? Passwords can be reset by a user with publisher access within your organization. &#60;a href=&#34;http://shoutlet.com/blog/forum/topic.php?id=47#post-74&#34; rel=&#34;nofollow&#34;&#62;http://shoutlet.com/blog/forum/topic.php?id=47#post-74&#60;/a&#62;&#60;/p&#62;
&#60;p&#62;Please contact us at &#60;a href=&#34;mailto:support@shoutlet.com&#34;&#62;support@shoutlet.com&#60;/a&#62; if you need extra help.
&#60;/p&#62;</description>
</item>
<item>
<title>kara08 on "How do I create a poll widget in Shoutlet?"</title>
<link>http://shoutlet.com/blog/forum/topic.php?id=74#post-101</link>
<pubDate>Thu, 04 Feb 2010 22:51:02 +0000</pubDate>
<dc:creator>kara08</dc:creator>
<guid isPermaLink="false">101@http://shoutlet.com/blog/forum/</guid>
<description>&#60;p&#62;Poll widgets are simple to build. Contact your account manager or &#60;a href=&#34;mailto:support@shoutlet.com&#34;&#62;support@shoutlet.com&#60;/a&#62; for assistance.
&#60;/p&#62;</description>
</item>
<item>
<title>kara08 on "Why aren't tweets being displayed in my Twitter widget?"</title>
<link>http://shoutlet.com/blog/forum/topic.php?id=73#post-100</link>
<pubDate>Thu, 04 Feb 2010 22:47:45 +0000</pubDate>
<dc:creator>kara08</dc:creator>
<guid isPermaLink="false">100@http://shoutlet.com/blog/forum/</guid>
<description>&#60;p&#62;If you've set up a Twitter widget and you are not seeing tweets, try double-checking the following:&#60;/p&#62;
&#60;p&#62;- make sure the @username is spelled correctly&#60;br /&#62;
- note that Shoutlet only pulls in tweets from the past 2 weeks. If no tweets have been published within that timeframe, the Twitter reader will appear blank.&#60;br /&#62;
- the Twitter platform will not pull in protected Twitter accounts
&#60;/p&#62;</description>
</item>
<item>
<title>kara08 on "What's the difference between author, editor, and publisher access levels?"</title>
<link>http://shoutlet.com/blog/forum/topic.php?id=72#post-99</link>
<pubDate>Thu, 04 Feb 2010 22:43:12 +0000</pubDate>
<dc:creator>kara08</dc:creator>
<guid isPermaLink="false">99@http://shoutlet.com/blog/forum/</guid>
<description>&#60;p&#62;Authors can:&#60;br /&#62;
-Create shouts&#60;br /&#62;
-Work with contacts, groups, campaigns, tags and media files&#60;/p&#62;
&#60;p&#62;Editors:&#60;br /&#62;
-All author permissions&#60;br /&#62;
-Can publish shouts &#38;#38; distribute on the web&#60;/p&#62;
&#60;p&#62;Publishers :&#60;br /&#62;
-All author permissions&#60;br /&#62;
-All editor permissions&#60;br /&#62;
-Can add users and sub-accounts
&#60;/p&#62;</description>
</item>
<item>
<title>kara08 on "Which versions of Flash are supported by Shoutlet widgets?"</title>
<link>http://shoutlet.com/blog/forum/topic.php?id=71#post-98</link>
<pubDate>Thu, 04 Feb 2010 22:40:27 +0000</pubDate>
<dc:creator>kara08</dc:creator>
<guid isPermaLink="false">98@http://shoutlet.com/blog/forum/</guid>
<description>&#60;p&#62;Flash 9 and above is compatible with Shoutlet widgets.
&#60;/p&#62;</description>
</item>
<item>
<title>Jessi on "How do I create a report for my shout?"</title>
<link>http://shoutlet.com/blog/forum/topic.php?id=70#post-97</link>
<pubDate>Tue, 26 Jan 2010 14:59:03 +0000</pubDate>
<dc:creator>Jessi</dc:creator>
<guid isPermaLink="false">97@http://shoutlet.com/blog/forum/</guid>
<description>&#60;p&#62;To create a report, click on the red &#34;reports&#34; tab in Shoutlet.  When you first click on the reports tab, you will see a list of your most recent reports created or it will appear blank.  Next, scroll down to &#34;generate custom report&#34;. Reports can be generate based on shout type, for example media, email, etc. Tab over to the shout type of your choice, and click the check box for the shout you want to create a report for.  After you have checked the box, insert a name for your report and click &#34;make report&#34;. Once you have made your report, you can run it for data.
&#60;/p&#62;</description>
</item>
<item>
<title>Jessi on "New Podcast Widget Overview"</title>
<link>http://shoutlet.com/blog/forum/topic.php?id=69#post-96</link>
<pubDate>Fri, 22 Jan 2010 21:09:51 +0000</pubDate>
<dc:creator>Jessi</dc:creator>
<guid isPermaLink="false">96@http://shoutlet.com/blog/forum/</guid>
<description>&#60;p&#62;We recently introduced a new Podcast Widget to the Shoutlet platform. The new podcast player allows users to customize the design and layout of your playlist by modifying font size, color, placement, alignment, and much more. It also includes features that other Shoutlet widgets offer, such as the easy-to-use widget editor, increased social bookmarking capabilities, background image selection, and pre-set theme options.&#60;br /&#62;
Main Highlights:&#60;br /&#62;
-Under &#34;media layout&#34; you can pick where the playlist lives in relation to the widget&#60;br /&#62;
&#60;img src=&#34;http://cdn.shoutlet.com/file/57/30764.png&#34; alt=&#34;&#34; /&#62;&#60;br /&#62;
-Also under &#34;media layout&#34; you can play media on top of list, which will only show either your first video in the podcast series or your playlist&#60;br /&#62;
-The last option under &#34;media layout&#34; is video widget, you can control the amount of space you have for your video and playlist&#60;br /&#62;
-Most importantly, you're widget contains over 100+ social bookmarks&#60;br /&#62;
-Under style, you can control the font style and colors for your playlist, along with the color of the playbar on your widget&#60;br /&#62;
&#60;img src=&#34;http://cdn.shoutlet.com/file/57/30765.png&#34; alt=&#34;&#34; /&#62;
&#60;/p&#62;</description>
</item>
<item>
<title>Jessi on "What information can be pulled into a Shoutlet Twitter widget?"</title>
<link>http://shoutlet.com/blog/forum/topic.php?id=68#post-95</link>
<pubDate>Mon, 11 Jan 2010 23:17:28 +0000</pubDate>
<dc:creator>Jessi</dc:creator>
<guid isPermaLink="false">95@http://shoutlet.com/blog/forum/</guid>
<description>&#60;p&#62;Shoutlet Twitter widgets can be populated by in three different ways. The first way is by a Twitter user name, for example @shoutlet; the second way a Twitter widget is populated is based on search term or keyword, for example all tweets mentioning &#34;shoutlet&#34; will display in the widget; lastly you can pull in Twitter hashtags, but inserting a %23 before the keyword, for example %23shoutlet. You would insert the hashtag code under the &#34;search term&#34; option of the Shoutlet Twitter widget.&#60;br /&#62;
&#60;img src=&#34;http://cdn.shoutlet.com/file/57/29433.png&#34; alt=&#34;&#34; /&#62;
&#60;/p&#62;</description>
</item>
<item>
<title>Jessi on "How do I add social bookmarking to my website?"</title>
<link>http://shoutlet.com/blog/forum/topic.php?id=67#post-94</link>
<pubDate>Mon, 11 Jan 2010 17:05:22 +0000</pubDate>
<dc:creator>Jessi</dc:creator>
<guid isPermaLink="false">94@http://shoutlet.com/blog/forum/</guid>
<description>&#60;p&#62;Shoutlet allows licensees to create custom share widgets for your website and blogs.  Social bookmarking allows website visitors to share your content anywhere across the web by simply adding a s Shoutlet (or custom) share button to your webpages.  Overall it's a great way to add a social component to your website.  &#60;/p&#62;
&#60;p&#62;To create a custom share button, click on &#34;widgets&#34;, &#34;new widget&#34;, and select &#34;custom share button&#34;. &#60;/p&#62;
&#60;p&#62;Now click on the &#34;widget editor&#34; to format your widget.&#60;br /&#62;
&#60;img src=&#34;http://cdn.shoutlet.com/file/57/29403.png&#34; alt=&#34;&#34; /&#62;&#60;/p&#62;
&#60;p&#62;The &#34;widget image&#34; is going to be what the widget looks like to the end user.&#60;br /&#62;
&#60;img src=&#34;http://cdn.shoutlet.com/file/57/29376.png&#34; alt=&#34;&#34; /&#62;&#60;/p&#62;
&#60;p&#62;The pop-up screen logo, will be the logo that displays with all of the social bookmarks.&#60;br /&#62;
 &#60;img src=&#34;http://cdn.shoutlet.com/file/57/29377.png&#34; alt=&#34;&#34; /&#62;&#60;/p&#62;
&#60;p&#62;You will also see an area that says &#34;use logo link&#34;, this will allow the logo to be click-able.&#60;/p&#62;
&#60;p&#62;Final widget view:&#60;br /&#62;
&#60;img src=&#34;http://cdn.shoutlet.com/file/57/29384.png&#34; alt=&#34;&#34; /&#62;
&#60;/p&#62;</description>
</item>
<item>
<title>Jessi on "What Shoutlet widget sizes work best for Facebook?"</title>
<link>http://shoutlet.com/blog/forum/topic.php?id=66#post-93</link>
<pubDate>Mon, 11 Jan 2010 15:56:14 +0000</pubDate>
<dc:creator>Jessi</dc:creator>
<guid isPermaLink="false">93@http://shoutlet.com/blog/forum/</guid>
<description>&#60;p&#62;If you want to publish a Shoutlet widget to the home page of your fan page, we recommend using widget 200x250. If you're publishing Shoutlet widgets to Facebook boxes the recommend size is 420x395, but you can also place smaller widgets too.&#60;/p&#62;
&#60;p&#62;Just be cautious of the FBML codes that Shoutlet generates for 200x250 widgets. Once the FBML code is generated and ready to be copied from Shoutlet, change the size in the code from width=&#34;200&#34; height=&#34;250&#34; to width=&#34;201&#34; height=&#34;250&#34; to optimize user experience with the widget when it's posted at this size on Facebook.
&#60;/p&#62;</description>
</item>
<item>
<title>Jessi on "How do I add another FBML box to my Facebook page?"</title>
<link>http://shoutlet.com/blog/forum/topic.php?id=65#post-92</link>
<pubDate>Tue, 22 Dec 2009 22:10:37 +0000</pubDate>
<dc:creator>Jessi</dc:creator>
<guid isPermaLink="false">92@http://shoutlet.com/blog/forum/</guid>
<description>&#60;p&#62;To add another FBML box to your Facebook page, just follow these simple steps:&#60;/p&#62;
&#60;p&#62;-First, log into Facebook and select the page you want to edit&#60;br /&#62;
-Under your Applications, you will see the FBML application for your page, click on &#34;edit&#34; to access your current FBML box&#60;br /&#62;
-Now scroll down below your current FBML box, and you see a link to &#34;add another FBML box&#34; to your page.  Just click that link and it will automatically add another FBML box to your page.&#60;br /&#62;
-To edit the new FBML box, just click &#34;edit&#34; next to the name of the new box.
&#60;/p&#62;</description>
</item>
<item>
<title>Jessi on "How do I edit the Facebook FBML box after I've added to my page?"</title>
<link>http://shoutlet.com/blog/forum/topic.php?id=64#post-91</link>
<pubDate>Tue, 22 Dec 2009 22:03:54 +0000</pubDate>
<dc:creator>Jessi</dc:creator>
<guid isPermaLink="false">91@http://shoutlet.com/blog/forum/</guid>
<description>&#60;p&#62;-Log into Facebook and select the page you want to edit&#60;br /&#62;
-Next click on &#34;edit page&#34;&#60;br /&#62;
-Under applications, you will see the FMBL box (or boxes) that have been added to your page&#60;br /&#62;
-Click on &#34;edit FMBL&#34;to manipulate your current FMBL box&#60;br /&#62;
-After you have made your changes, click &#34;save change&#34;.&#60;br /&#62;
-Your Facebook page will automatically update with the changes now.
&#60;/p&#62;</description>
</item>
<item>
<title>Jessi on "Can I publish an image to Facebook from Shoutlet?"</title>
<link>http://shoutlet.com/blog/forum/topic.php?id=63#post-90</link>
<pubDate>Fri, 04 Dec 2009 17:50:05 +0000</pubDate>
<dc:creator>Jessi</dc:creator>
<guid isPermaLink="false">90@http://shoutlet.com/blog/forum/</guid>
<description>&#60;p&#62;Yes you can now do image shouts to Facebook from Shoutlet.  Just click on a new &#34;text message&#34; shout, and insert your shout information.&#60;br /&#62;
&#60;img src=&#34;http://cdn.shoutlet.com/file/57/27144.png&#34; /&#62;&#60;br /&#62;
Make sure that you select the image for your post. A selected image will have an orange box around it.&#60;br /&#62;
&#60;img alt=&#34;&#34; src=&#34;http://cdn.shoutlet.com/file/57/27145.png&#34; /&#62;&#60;br /&#62;
When you have your image selected, just click next and check which Facebook profiles/pages you want to push too and hit publish.
&#60;/p&#62;</description>
</item>
<item>
<title>Jessi on "Publishing to Stupid Videos and MySpace Video"</title>
<link>http://shoutlet.com/blog/forum/topic.php?id=62#post-89</link>
<pubDate>Fri, 04 Dec 2009 17:33:32 +0000</pubDate>
<dc:creator>Jessi</dc:creator>
<guid isPermaLink="false">89@http://shoutlet.com/blog/forum/</guid>
<description>&#60;p&#62;On August 27, 2009 both Stupid Video and MySpace changed their TOS to expressly ban advertising. Unfortunately we had to remove them from the Shoutlet distribution channel to account for this change.  Sorry for any inconveniences.
&#60;/p&#62;</description>
</item>
<item>
<title>Jessi on "How do I send quick status updates to Facebook and Twitter?"</title>
<link>http://shoutlet.com/blog/forum/topic.php?id=61#post-88</link>
<pubDate>Fri, 04 Dec 2009 17:16:10 +0000</pubDate>
<dc:creator>Jessi</dc:creator>
<guid isPermaLink="false">88@http://shoutlet.com/blog/forum/</guid>
<description>&#60;p&#62;There's now a quicker way to update multiple Facebook and Twitter statuses from Shoutlet - without even creating a shout. When you are logged into Shoutlet, click &#34;update status&#34; from your dashboard, then insert your text and a link to publish.&#60;br /&#62;
&#60;img src=&#34;http://cdn.shoutlet.com/file/57/27141.png&#34; alt=&#34;&#34; /&#62;&#60;br /&#62;
=&#60;img src=&#34;http://cdn.shoutlet.com/file/57/27142.png&#34; alt=&#34;&#34; /&#62;
&#60;/p&#62;</description>
</item>
<item>
<title>Jessi on "Can I embed a Shoutlet Widget into my email blast?"</title>
<link>http://shoutlet.com/blog/forum/topic.php?id=60#post-87</link>
<pubDate>Fri, 04 Dec 2009 17:05:51 +0000</pubDate>
<dc:creator>Jessi</dc:creator>
<guid isPermaLink="false">87@http://shoutlet.com/blog/forum/</guid>
<description>&#60;p&#62;Widgets cannot be embed into any email provider, because e-mail clients don't work well with Flash. Unfortunately this is just a limitation of Flash.    &#60;/p&#62;
&#60;p&#62;We recommend taking a screenshot of your widget or creating an image of it, and inserting that image in your email. You will then link the image to the permalink of your widget. This still allows you to promote your widgets in email blasts. &#60;/p&#62;
&#60;p&#62;To learn more about this, please click on the following link:&#60;br /&#62;
&#60;a href=&#34;http://www.campaignmonitor.com/resources/entry/673/using-flash-in-email/&#34; rel=&#34;nofollow&#34;&#62;http://www.campaignmonitor.com/resources/entry/673/using-flash-in-email/&#60;/a&#62;
&#60;/p&#62;</description>
</item>
<item>
<title>Jessi on "How do I embed Shoutlet widgets onto Facebook?"</title>
<link>http://shoutlet.com/blog/forum/topic.php?id=59#post-86</link>
<pubDate>Mon, 19 Oct 2009 21:27:50 +0000</pubDate>
<dc:creator>Jessi</dc:creator>
<guid isPermaLink="false">86@http://shoutlet.com/blog/forum/</guid>
<description>&#60;p&#62;-Step #1: Create your widget like you normally would in Shoutlet.&#60;br /&#62;
-Step #2: Once you have your widget created, click on your &#34;account settings&#34; in Shoutlet.&#60;br /&#62;
&#60;img src=&#34;http://cdn.shoutlet.com/file/57/31786.png&#34; alt=&#34;&#34; /&#62;&#60;br /&#62;
-Step #3: Next click on &#34;settings&#34; and select &#34;external site integration&#34;&#60;br /&#62;
&#60;img src=&#34;http://cdn.shoutlet.com/file/57/31787.png&#34; alt=&#34;&#34; /&#62;&#60;br /&#62;
-Step #4: Now, under the Facebook option, select the &#34;create widget FBML&#34; option.&#60;br /&#62;
-Step #5: Under the widget FBML select the widget that you want to generate the FBML code for and also select a placeholder image for the widget. If you don't select a placeholder image, the widget will not load on your Facebook page/profile. This is a mandatory process by Facebook. Once you have selected both the widget and placeholder image, click on &#34;generate FBML&#34; code.&#60;br /&#62;
&#60;img src=&#34;http://cdn.shoutlet.com/file/57/23516.png&#34; alt=&#34;&#34; /&#62;&#60;br /&#62;
-Step #6: Now follow the steps below for adding your widget to Facebook pages.  Make sure that your logged into a Facebook account with page admin access.&#60;br /&#62;
&#60;img src=&#34;http://cdn.shoutlet.com/file/57/23515.png&#34; alt=&#34;&#34; /&#62;&#60;br /&#62;
-Step #7: Install the static FMBL application to your profile/page.&#60;br /&#62;
&#60;img src=&#34;http://cdn.shoutlet.com/file/57/23517.png&#34; alt=&#34;&#34; /&#62;&#60;br /&#62;
-Step #8: Once you've installed the FMBL application, copy and paste the FBML code you generated in Shoutlet in your Facebook box. If you cannot find your box, log back into Facebook and click on the page you want to edit, then scroll down to &#34;applications&#34; and click on &#34;edit FBML&#34;.  Simply paste the code to your widget in the box and hit &#34;save changes&#34;.
&#60;/p&#62;</description>
</item>
<item>
<title>Jessi on "Can I export contacts based on my email report?"</title>
<link>http://shoutlet.com/blog/forum/topic.php?id=58#post-85</link>
<pubDate>Mon, 19 Oct 2009 20:29:40 +0000</pubDate>
<dc:creator>Jessi</dc:creator>
<guid isPermaLink="false">85@http://shoutlet.com/blog/forum/</guid>
<description>&#60;p&#62;Yes, to export a group just follow these steps:&#60;br /&#62;
-Click on your email report, and click on &#34;click-throughs by contact&#34;&#60;/p&#62;
&#60;p&#62;-Next either click &#34;select all&#34; or check the names that you want added to a group (do this if you want URL specific).&#60;br /&#62;
-Then click on &#34;new group&#34;, and add your group.&#60;/p&#62;
&#60;p&#62;-Once you've added the contacts to a group, scroll over the &#34;contacts&#34; tab in Shoutlet, and select &#34;list all groups&#34;. You can then select the group you want, and click &#34;export&#34;. The group will be exported into a .csv file.
&#60;/p&#62;</description>
</item>
<item>
<title>Jessi on "What causes addresses to end up in non-delivered (within email report) as spam?"</title>
<link>http://shoutlet.com/blog/forum/topic.php?id=57#post-84</link>
<pubDate>Thu, 01 Oct 2009 15:55:10 +0000</pubDate>
<dc:creator>Jessi</dc:creator>
<guid isPermaLink="false">84@http://shoutlet.com/blog/forum/</guid>
<description>&#60;p&#62;Spam can be caught by a mail server before delivery, or by the e-mail client after delivery.&#60;/p&#62;
&#60;p&#62;If spam is blocked by a mail server before delivery, it will come up as a bounce (in this case the &#34;spam source blocked&#34; message, though that message can vary by e-mail server).&#60;/p&#62;
&#60;p&#62;If the spam is put into a spam box or flagged as spam by her e-mail client, it will NOT show up as a bounce.&#60;/p&#62;
&#60;p&#62;If you opens a message in your spam box or copies it into a inbox and opens it, it will show up as opened as long as it has images enabled (so that the tracking pixel loads).&#60;/p&#62;
&#60;p&#62;If you feel the mail server is &#34;spam source blocking&#34; some e-mails and not others, Shoutlet has no control over that, and you would need to contact your mail administrator.
&#60;/p&#62;</description>
</item>
<item>
<title>Jessi on "What classifies an email as delivered? What sends the signal?"</title>
<link>http://shoutlet.com/blog/forum/topic.php?id=56#post-83</link>
<pubDate>Thu, 01 Oct 2009 15:51:59 +0000</pubDate>
<dc:creator>Jessi</dc:creator>
<guid isPermaLink="false">83@http://shoutlet.com/blog/forum/</guid>
<description>&#60;p&#62;An e-mail counts as &#34;delivered&#34; when a single pixel tracking image is loaded by the e-mail client.  It's not 100% reliable, but it's the only method available (for instance people with images disabled or who view the e-mail as text only will not get counted).  This is a known standard in the industry.&#60;/p&#62;
&#60;p&#62;What is single pixal tracking?&#60;br /&#62;
Some e-mail marketing tools include tracking as a feature. Such e-mail tracking is usually accomplished using standard web tracking devices known as cookies and web beacons. When you send a tracked e-mail message, whether it's a simple text message or a graphical html message, the e-mail marketing system may embed a tiny, invisible tracking image (a single-pixel gif, sometimes called a web beacon) within the content of the message. When the recipient opens the message, the tracking image is referenced. When they click a link or open an attachment, another tracking code is activated. In each case a separate tracking event is recorded by the system. These response events accumulate over time in a database, enabled the e-mail marketing software to report metrics such as open-rate and click-through rates. E-mail marketing users can view reports on both aggregate response statistics and individual response over time.&#60;br /&#62;
*Source is Wikipedia
&#60;/p&#62;</description>
</item>
<item>
<title>Jessi on "Can I change the quality of a video I uploaded into Shoutlet?"</title>
<link>http://shoutlet.com/blog/forum/topic.php?id=55#post-82</link>
<pubDate>Mon, 28 Sep 2009 14:10:17 +0000</pubDate>
<dc:creator>Jessi</dc:creator>
<guid isPermaLink="false">82@http://shoutlet.com/blog/forum/</guid>
<description>&#60;p&#62;Yes you can.  Under the &#34;manage file&#34; option in Shoutlet, select &#34;video&#34; and choose the video file you want to upgrade.  After you select your video, you will see the file information, along with a drop down option for &#34;flv quality&#34;.  Select your desired quality and wait a few minutes for Shoutlet to adjust the video.  The screen will appear grey, and have a small progress clock appear until the conversion is finished.  Once the conversion is done, you will be taken back to the list of your videos.  If your video is currently in use, it may take up to 10 hours for the changes to appear due to the CDN server.
&#60;/p&#62;</description>
</item>
<item>
<title>Jessi on "Can I tie my Facebook group to Shoutlet?"</title>
<link>http://shoutlet.com/blog/forum/topic.php?id=54#post-81</link>
<pubDate>Wed, 09 Sep 2009 14:39:29 +0000</pubDate>
<dc:creator>Jessi</dc:creator>
<guid isPermaLink="false">81@http://shoutlet.com/blog/forum/</guid>
<description>&#60;p&#62;Unfortunately no.  Facebook Groups are not supported by Shoutlet's integration API - because Facebook does not allow it.  Facebook only allows users to publish to user profiles or to pages.
&#60;/p&#62;</description>
</item>
<item>
<title>Jessi on "Can I tie my Facebook company page to my Shoutlet account?  If so, how?"</title>
<link>http://shoutlet.com/blog/forum/topic.php?id=53#post-80</link>
<pubDate>Wed, 09 Sep 2009 14:33:44 +0000</pubDate>
<dc:creator>Jessi</dc:creator>
<guid isPermaLink="false">80@http://shoutlet.com/blog/forum/</guid>
<description>&#60;p&#62;Yes you can! You can now publish your Facebook page status updates directly from Shoutlet. To get setup, just follow these simple steps:&#60;br /&#62;
Step #1: Log into a Facebook account that has admin access to your company Facebook page&#60;br /&#62;
Step #2: Go to your page on Facebook, and click &#34;edit page&#34; and look at the location bar of your browser:&#60;br /&#62;
&#60;img src=&#34;http://cdn.shoutlet.com/file/57/21327.png&#34; alt=&#34;&#34; /&#62;&#60;/p&#62;
&#60;p&#62;The number at the end of your page is your Page ID, copy and paste that number. &#60;/p&#62;
&#60;p&#62;Step #3: In a new tab, log into Shoutlet and click on &#34;client settings&#34; at the top, then click on &#34;manage settings&#34; under Facebook.  You should now see this:&#60;br /&#62;
&#60;img src=&#34;http://cdn.shoutlet.com/file/57/21316.png&#34; alt=&#34;&#34; /&#62;&#60;/p&#62;
&#60;p&#62;Enter your &#34;Page ID#&#34; (simply paste it) and click &#34;Go&#34;. Now you will see a box appear in Shoutlet, that looks like this:&#60;br /&#62;
&#60;img src=&#34;http://cdn.shoutlet.com/file/57/21367.jpg&#34; alt=&#34;&#34; /&#62;&#60;/p&#62;
&#60;p&#62;Now just follow the steps you are prompted with. First click to add the Shoutlet application to your Facebook page.  The page will look like this, just click &#34;add Shoutlet&#34;:&#60;br /&#62;
&#60;img src=&#34;http://cdn.shoutlet.com/file/57/21369.jpg&#34; alt=&#34;&#34; /&#62;&#60;/p&#62;
&#60;p&#62;When you have selected &#34;add Shoutlet&#34;, tab back to Shoutlet and click on Step #2 to allow Shoutlet publishing rights to your page.&#60;br /&#62;
&#60;img src=&#34;http://cdn.shoutlet.com/file/57/21368.jpg&#34; alt=&#34;&#34; /&#62;&#60;/p&#62;
&#60;p&#62;If everything worked properly, you should see your Facebook page name and page image:&#60;br /&#62;
&#60;img alt=&#34;&#34; src=&#34;http://cdn.shoutlet.com/file/57/21320.png&#34; /&#62;&#60;/p&#62;
&#60;p&#62;Now you can publish messages to your Facebook page.&#60;/p&#62;
&#60;p&#62;If you see an error page in Shoutlet, click back on your &#34;edit page&#34; in Facebook and scroll down to applications. Now remove the Shoutlet application and try again.  To remove the application, just click on the pencil and select &#34;remove application&#34;.&#60;br /&#62;
&#60;img src=&#34;http://cdn.shoutlet.com/file/57/21371.jpg&#34; alt=&#34;&#34; /&#62;&#60;/p&#62;
&#60;p&#62;If you are having issues setting up your Facebook page to Shoutlet, please email &#60;a href=&#34;mailto:support@shoutlet.com&#34;&#62;support@shoutlet.com&#60;/a&#62; for help.
&#60;/p&#62;</description>
</item>
<item>
<title>Jessi on "Can I tie my Facebook profile to my Shoutlet account?  If so, how?"</title>
<link>http://shoutlet.com/blog/forum/topic.php?id=52#post-79</link>
<pubDate>Wed, 09 Sep 2009 14:15:30 +0000</pubDate>
<dc:creator>Jessi</dc:creator>
<guid isPermaLink="false">79@http://shoutlet.com/blog/forum/</guid>
<description>&#60;p&#62;Yes you can! You can now publish your Facebook status directly from Shoutlet. To get setup, just follow these simple steps:&#60;/p&#62;
&#60;p&#62;Step #1: Make sure you are logged into the Facebook profile you want to tie to Shoutlet.  If you go to &#60;a href=&#34;http://www.facebook.com&#34; rel=&#34;nofollow&#34;&#62;http://www.facebook.com&#60;/a&#62; you should not see a login screen, only your account.&#60;/p&#62;
&#60;p&#62;Step #2: Log into Shoutlet, click on &#34;client settings&#34; at the top, and click on &#34;manage settings&#34; under Facebook.  You should now see this:&#60;br /&#62;
&#60;img src=&#34;http://cdn.shoutlet.com/file/57/21001.png&#34; alt=&#34;&#34; /&#62;&#60;/p&#62;
&#60;p&#62;When you &#34;click here&#34; you will be taken to a Facebook page that should look like this:&#60;br /&#62;
&#60;img src=&#34;http://cdn.shoutlet.com/file/57/21361.jpg&#34; alt=&#34;&#34; /&#62;&#60;/p&#62;
&#60;p&#62;Click &#34;allow&#34; and wait a few second or so, the next page you see will be this:&#60;br /&#62;
&#60;img src=&#34;http://cdn.shoutlet.com/file/57/21362.jpg&#34; alt=&#34;&#34; /&#62;&#60;/p&#62;
&#60;p&#62;Next, click &#34;allow&#34; when you see this screen:&#60;br /&#62;
&#60;img src=&#34;http://cdn.shoutlet.com/file/57/21363.jpg&#34; alt=&#34;&#34; /&#62;&#60;/p&#62;
&#60;p&#62;Again, click &#34;allow&#34; when you see this next screen:&#60;br /&#62;
&#60;img src=&#34;http://cdn.shoutlet.com/file/57/21364.jpg&#34; alt=&#34;&#34; /&#62;&#60;/p&#62;
&#60;p&#62;Click &#34;Allow Publishing&#34; and wait a moment while you are redirected back to Shoutlet.  If everything has worked correctly you will see something like this on the page:&#60;br /&#62;
&#60;img src=&#34;http://cdn.shoutlet.com/file/57/21365.jpg&#34; alt=&#34;&#34; /&#62;&#60;/p&#62;
&#60;p&#62;It is very important that all those Allows are pressed and the above all reads enabled.  If those permissions did not go through, try it again.&#60;/p&#62;
&#60;p&#62;STEP #3: (optional) Confirm that the permission is set, do this by going to:  &#60;a href=&#34;http://www.facebook.com/editapps.php?v=allowed&#34; rel=&#34;nofollow&#34;&#62;http://www.facebook.com/editapps.php?v=allowed&#60;/a&#62; and find Shoutlet in the list, click &#34;Edit Settings&#34; and in the popup window select &#34;Additional Permissions&#34;, it should look exactly like below:&#60;br /&#62;
&#60;img src=&#34;http://cdn.shoutlet.com/file/57/21366.jpg&#34; alt=&#34;&#34; /&#62;&#60;/p&#62;
&#60;p&#62;If you are still have issues setting up your page, please email &#60;a href=&#34;mailto:support@shoutlet.com&#34;&#62;support@shoutlet.com&#60;/a&#62;, and we will help.
&#60;/p&#62;</description>
</item>
<item>
<title>Jessi on "Can I create a sign-up widget in Shoutlet?"</title>
<link>http://shoutlet.com/blog/forum/topic.php?id=51#post-78</link>
<pubDate>Wed, 01 Jul 2009 19:11:29 +0000</pubDate>
<dc:creator>Jessi</dc:creator>
<guid isPermaLink="false">78@http://shoutlet.com/blog/forum/</guid>
<description>&#60;p&#62;Yes you can! Shoutlet's sign-up widget allows you to collect your users names, e-mail addresses or mobile phone numbers.  When a user submits their information, it will automatically be stored in a specified group you created in Shoutlet. &#60;/p&#62;
&#60;p&#62;To get started, log into Shoutlet and select &#34;new widget&#34; and then choose &#34;sign-up widget&#34;. From there you can upload your own header and background images, and choose the fields, contract group, etc.&#60;br /&#62;
&#60;img src=&#34;http://cdn.shoutlet.com/file/57/16796.png&#34; alt=&#34;&#34; /&#62;
&#60;/p&#62;</description>
</item>
<item>
<title>Jessi on "Can I upload my own widget into Shoutlet and distribute it?"</title>
<link>http://shoutlet.com/blog/forum/topic.php?id=50#post-77</link>
<pubDate>Wed, 01 Jul 2009 18:14:15 +0000</pubDate>
<dc:creator>Jessi</dc:creator>
<guid isPermaLink="false">77@http://shoutlet.com/blog/forum/</guid>
<description>&#60;p&#62;You can now import your image or Flash SWF files into a Shoutlet widget.  It's a simple process: just create a new widget by selecting the &#34;use your own&#34; widget option, upload your image or SWF file, customize your widget appearance, and distribute.  Then, take advantage of our full reporting and sharing capabilities.
&#60;/p&#62;</description>
</item>
<item>
<title>Jessi on "How do I add additional users to my Shoutlet account?"</title>
<link>http://shoutlet.com/blog/forum/topic.php?id=49#post-76</link>
<pubDate>Wed, 01 Jul 2009 17:30:13 +0000</pubDate>
<dc:creator>Jessi</dc:creator>
<guid isPermaLink="false">76@http://shoutlet.com/blog/forum/</guid>
<description>&#60;p&#62;Simply email &#60;a href=&#34;mailto:support@shoutlet.com&#34;&#62;support@shoutlet.com&#60;/a&#62; with the users first name, last name, and email address, along with your Shoutlet license name.  We will get them added to your Shoutlet account, and email them their login information.
&#60;/p&#62;</description>
</item>
<item>
<title>Jessi on "When I click on the subscribe button of my RSS feed, why is my feed illegible?"</title>
<link>http://shoutlet.com/blog/forum/topic.php?id=48#post-75</link>
<pubDate>Thu, 18 Jun 2009 21:45:17 +0000</pubDate>
<dc:creator>Jessi</dc:creator>
<guid isPermaLink="false">75@http://shoutlet.com/blog/forum/</guid>
<description>&#60;p&#62;If your feed looks like the screenshot below, you are viewing the RSS feed without a viewer/reader.  This is a common issue with Internet Explorer users.  To add a feed reader, trying searching for &#34;feed readers&#34; for either IE6 or IE7, or try visiting &#60;a href=&#34;http://www.google.com/reader.&#34; rel=&#34;nofollow&#34;&#62;www.google.com/reader.&#60;/a&#62;&#60;/p&#62;
&#60;p&#62;&#60;img alt=&#34;&#34; src=&#34;http://cdn.shoutlet.com/file/57/16324.png&#34; /&#62;
&#60;/p&#62;</description>
</item>
<item>
<title>Jessi on "How do I change my Shoutlet login password?"</title>
<link>http://shoutlet.com/blog/forum/topic.php?id=47#post-74</link>
<pubDate>Thu, 18 Jun 2009 14:44:41 +0000</pubDate>
<dc:creator>Jessi</dc:creator>
<guid isPermaLink="false">74@http://shoutlet.com/blog/forum/</guid>
<description>&#60;p&#62;When you are logged into Shoutlet, under the manage options, click on &#34;user settings&#34;. You can then change your password.&#60;br /&#62;
&#60;img src=&#34;http://cdn.shoutlet.com/file/57/16288.png&#34; alt=&#34;&#34; /&#62;
&#60;/p&#62;</description>
</item>
<item>
<title>Jessi on "How do I search for a contact in Shoutlet?"</title>
<link>http://shoutlet.com/blog/forum/topic.php?id=46#post-73</link>
<pubDate>Thu, 18 Jun 2009 14:19:18 +0000</pubDate>
<dc:creator>Jessi</dc:creator>
<guid isPermaLink="false">73@http://shoutlet.com/blog/forum/</guid>
<description>&#60;p&#62;When you are logged into Shoutlet, click on the &#34;search&#34; button in the top right-hand corner.&#60;br /&#62;
&#38;lt;p&#38;gt;&#60;img src=&#34;http://cdn.shoutlet.com/file/57/16286.png&#34; alt=&#34;&#34; /&#62;&#38;lt;/p&#38;gt;&#60;/p&#62;
&#60;p&#62;Then insert the contacts information that your searching for.&#60;br /&#62;
&#38;lt;p&#38;gt;&#60;img alt=&#34;&#34; src=&#34;http://cdn.shoutlet.com/file/57/16287.png&#34; /&#62;&#38;lt;/p&#38;gt;
&#60;/p&#62;</description>
</item>
<item>
<title>Jessi on "What .CSV headers are best supported by Shoutlet?"</title>
<link>http://shoutlet.com/blog/forum/topic.php?id=45#post-72</link>
<pubDate>Thu, 18 Jun 2009 14:03:47 +0000</pubDate>
<dc:creator>Jessi</dc:creator>
<guid isPermaLink="false">72@http://shoutlet.com/blog/forum/</guid>
<description>&#60;p&#62;'email'&#60;br /&#62;
'e-mail'&#60;br /&#62;
'emailaddress'&#60;br /&#62;
'e-mailaddress'&#60;br /&#62;
'first'&#60;br /&#62;
'firstname'&#60;br /&#62;
'middle'&#60;br /&#62;
'middlename'&#60;br /&#62;
'last'&#60;br /&#62;
'lastname'&#60;br /&#62;
'homeaddress'&#60;br /&#62;
'address'&#60;br /&#62;
'street'&#60;br /&#62;
'homestreet'&#60;br /&#62;
'city'&#60;br /&#62;
'homecity'&#60;br /&#62;
'state'&#60;br /&#62;
'homestate'&#60;br /&#62;
'zip'&#60;br /&#62;
'homezip'&#60;br /&#62;
'zipcode'&#60;br /&#62;
'homezipcode'&#60;br /&#62;
'phone'&#60;br /&#62;
'homephone'&#60;br /&#62;
'workphone'&#60;br /&#62;
'businessphone'&#60;br /&#62;
'cellphone'&#60;br /&#62;
'cell'&#60;br /&#62;
'mobile'&#60;br /&#62;
'mobilephone'&#60;br /&#62;
'gender'&#60;br /&#62;
'sex'&#60;br /&#62;
'maritalstatus'&#60;br /&#62;
'education'&#60;br /&#62;
'salutation'&#60;br /&#62;
'income'&#60;br /&#62;
'incomelevel'&#60;br /&#62;
'company'&#60;br /&#62;
'companyname'&#60;br /&#62;
'title'&#60;br /&#62;
'department'&#60;br /&#62;
'dept'&#60;br /&#62;
'companyaddress'&#60;br /&#62;
'companystreet'&#60;br /&#62;
'companystreet2'&#60;br /&#62;
'companystreet3'&#60;br /&#62;
'companycity'&#60;br /&#62;
'companystate'&#60;br /&#62;
'companyzip'&#60;br /&#62;
'companyzipcode'&#60;br /&#62;
'companypostalcode'&#60;br /&#62;
'businessaddress'&#60;br /&#62;
'businessstreet'&#60;br /&#62;
'businessstreet2'&#60;br /&#62;
'businessstreet3'&#60;br /&#62;
'businesscity'&#60;br /&#62;
'businessstate'&#60;br /&#62;
'businesszip'&#60;br /&#62;
'businesszipcode'&#60;br /&#62;
'businesspostalcode'&#60;br /&#62;
'workaddress'&#60;br /&#62;
'workstreet'&#60;br /&#62;
'workstreet2'&#60;br /&#62;
'workstreet3'&#60;br /&#62;
'workcity'&#60;br /&#62;
'workstate'&#60;br /&#62;
'workzip'&#60;br /&#62;
'workzipcode'&#60;br /&#62;
'workpostalcode'&#60;br /&#62;
'birthyear'&#60;br /&#62;
'skype'&#60;br /&#62;
'fullname'&#60;br /&#62;
'name'&#60;br /&#62;
'birthdate'&#60;br /&#62;
'birthday'&#60;br /&#62;
'dob'&#60;br /&#62;
'age'&#60;br /&#62;
'children'&#60;br /&#62;
'numberofchildren'&#60;br /&#62;
'occupation'&#60;br /&#62;
'companysize'&#60;br /&#62;
'sizeofcompany'&#60;br /&#62;
'webpage'&#60;br /&#62;
'personalwebpage'
&#60;/p&#62;</description>
</item>

</channel>
</rss>
