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    Reimagining the Holiday Gift Guide – Facebook Style

    December 8, 2011 by Kara Martens

    The holidays are here, and that means millions of people are trying to decide what to buy for friends and family. Many shoppers will undoubtedly pick up gift ideas through the content they see on Facebook over the next several weeks. Traditional print publications have run holiday gift guides for years, and that concept is [...]

    Retailers, Start Your Engines: Winning the Social Media Race

    June 16, 2011 by Kara Martens

    This week 7,000 people descend on San Diego for the Internet Retailer Conference & Exhibition, one of the largest conferences for the e-commerce industry. Its website promotes the event with this catchy messaging: “E-Commerce Shifts Into Overdrive: The Race Is On!” With the number of American online buyers to jump almost 15% by 2015 and [...]

    Positive Reviews Carry More Weight: 3 Ways to Help Customers Spread the Word

    December 17, 2010 by Kara Martens

    By now marketers understand that social media is powerful, in particular the peer-to-peer discussions consumers have with each other about products and experiences with companies. Although negative word of mouth can be devastating in certain circumstances, consumers are more open to believing the accuracy of positive reviews than negative ones, according to a recent article [...]

    Facebook Commerce: What Are Your Options?

    November 23, 2010 by Kara Martens

    There’s no question social commerce is taking off, and Facebook plays a major role in brands’ social commerce strategies. (86% of retailers plan to implement such a strategy by 2011, says Altimeter Group.) For companies that want to introduce shopping to their Facebook presence, what are the options? Shoutlet COO Aaron Everson outlined options and [...]

    5 Ways to Wrap Social Media into an Effective Holiday Marketing Plan

    October 7, 2010 by Kara Martens

    Right now, marketers – especially retailers – are entrenched in discussions about holiday marketing. Nearly half think online holiday revenues will grow 10% or more over last year (eMarketer). Brands are looking for ways to leverage existing technology to drive sales and spread the word about holiday-related deals, with many turning to Facebook and Twitter [...]